Health Access and Utilization Survey - 2025 - Syrian


Health Access and Utilization Survey - 2025 - Syrian


Despite its no longer the largest displacement crisis, the Syrian refugee crisis continues to be a complex and protracted humanitarian crisis. Current numbers indicate that 13 million people were displaced either internally or externally1. At the moment the total number of registered Syrian refugees in UNHCR database is around 4 million refugees, with close to 450,000 refugees living in Jordan2.

In Jordan, majority of Syrian refugees are living in urban settings (out of camps), with the remaining living in camps, including Zaatari, Azraq camps, and Garden Park.3

Since the eruption of the Syrian refugee’s crisis, UNHCR supported the provision of primary health care services and emergency lifesaving secondary health care to camps refugees. UNHCR stopped the funding support in July 2025 to the Primary Health Care (PHC) clinic located in Amman due to funding constraints. UNHCR, jointly with the Ministry of Health, is working to encourage Syrian refugees to increasingly utilize the governmental health services at the Primary and Secondary health care levels.

Since 2012, Government of Jordan (GoJ) adopted several health care access policies ranging from free access, subsidies policies to prohibiting policies. However, since March 2019 GoJ allowed Syrians registered with UNHCR to access health-care services at the non-insured Jordanian rate when they use all types of health services provided by the Ministry of Health. This is a subsidized rate that is used for Jordanians who don’t have government health insurance. Though the non-insured Jordanian rate is normally affordable for non-vulnerable individuals, this is expected to cause considerable hardship for many refugees.