Elaine Goodman, MD, MBA, clinical lead for population health management at Mass General Brigham, talks about how the COVID-19 pandemic should impact developments in digital health management going forward.

Elaine Goodman, MD, MBA, clinical lead for population health management at Mass General Brigham, talks about how the COVID-19 pandemic affected developments in digital health management and how it should impact digital health going forward.

What are some lessons you learned during the COVID-19 pandemic that are important to the future of digital health management, outside of a pandemic?

The things that we saw during the pandemic, one of the biggest ones was just that big organizations can move quickly, right? I think we were all amazed at the things we were able to accomplish that we weren't necessarily able to do, maybe for a matter of years, before the pandemic that were getting done in weeks. So I think, for every organization, just to look back and reflect on, "What aspects of that do we want to keep and move forward with?" Obviously, that pace is not sustainable for every project that we want to do. But when we know something is the right thing to do, how do we tap into some version of that urgency or that efficiency to really take things forward?